Correct!

Adjusters directing medical care providers is NOT a recommended practice for collaborative case management. Successful case management relies on maintaining clear and regular communication among all parties involved, while ensuring that medical care decisions are made by appropriate healthcare professionals. Your understanding of this principle highlights the importance of effective collaboration and compliance with regulations.

If you haven’t had a chance to review our recent article, “The Three Elements of Successful Collaborative Case Management,” be sure to check it out now!