At Viscardi, we’re constantly looking for the most powerful tools to help us effectively manage claims and get injured workers back to work. One tool we’ve consistently used is the Official Disability Guidelines (ODG) by MCG Health. ODG helps us navigate complex cases, make informed decisions, and ultimately ensure better outcomes for injured workers and our clients. But like any system, there are aspects we love—and areas where we see room for improvement.
When an employee becomes sick or injured on the job, ensuring they receive prompt and appropriate treatment is crucial. A medical case manager facilitates this care, guiding both the employee and employer through New York's Medical Treatment Guidelines and supporting a safe return to work.
In recent years, mental health has taken a more prominent role in workplace injury discussions. With the passage of new legislation in New York, workers’ compensation adjusters and claims professionals must now navigate an evolving landscape where psychological injuries—particularly those not tied to a physical event—are increasingly compensable.