Medical Case Management

Viscardi’s nurse case managers are the air traffic controllers of medical case management in the Northeast. With a thorough understanding of the priorities of each stakeholder, including injured workers, adjusters, carriers, HR managers, C-suite and more, our clients rely on Viscardi Case Management for optimal recovery and return to work.

Our compassionate, cost-savings approach is one of the best in the industry. We’re at the forefront of leveraging technology to drive optimal outcomes while offering deeply human customer service. This unique combination is what helps us get injured workers back to work faster than the industry average and build long-term relationships with the companies we serve.

Injury MANAGEMENT

At Viscardi, we understand the importance of a streamlined process for managing employee injuries. As injury managers, we partner with employers, brokers, and carriers to navigate every aspect of a worker's compensation injury, from claim to settlement. Our services include helping employers determine when to file a claim, ensuring accurate and timely form submissions, assisting with wage calculations, supporting hearings, and keeping employers well-informed about the injured worker's treatment, independent medical exams, reserves, and more.

In our commitment to comprehensive injury management, we also offer a unique solution – our Nurse Prescription Case Management (NRxCM®) program. NRxCM® is a proactive initiative designed to combat opioid dependency by identifying at-risk injured workers and collaborating with prescribing physicians to create safe, healthy action plans. This innovative program ensures responsible medication management, prioritizing the well-being of those we serve.

We bring a medically-informed approach to injury management, leveraging our decades of experience in case management and workers' comp to help our partners design and implement injury management programs that take into account the full picture. Our rapid fire response rate, attention to detail and industry expertise make us a natural fit for injury management.

NY Compliance & Medical Treatment Guideline Variance Review

Viscardi is one of New York State’s leading providers of medical treatment guideline compliance, reviewing close to 10,000 PARs a year for our clients.  Variance reviews are done by our in-house medical professional team and we average a turnaround time of under five days for all variance requests firm-wide—an industry best.  

Explore: Gain a deeper understanding of NYS’ Medical Treatment Guidelines and PAR process 

Medical Record Retrieval

Retrieving important medical records can be difficult. Whether you’re tracking down medical records from an orthopedic surgeon, emergency room, trauma clinic or other healthcare provider, Viscardi can help. We’ve been retrieving medical records in the state for over 20 years and can advise on which forms are needed, how to transmit the request and the privacy rules and regulations that dictate the process.